Delete your Verbalaizer account
You can delete your Verbalaizer account and its data at any time: in the Android app, on the website, or by sending us a request.
In the Verbalaizer app
- Open Verbalaizer and sign in.
- Tap the account icon at the top of the screen.
- Tap "Delete account" and confirm.
On the website
- Log in at verbalaizer.com.
- Open Dashboard → Profile.
- Under "Danger Zone", choose "Delete My Account", then "Yes, delete my account".
Cannot sign in?
Send us a deletion request from the email address of your account. We delete the account within 30 days and confirm by email. Open the contact form
Subscriptions
Cancel a running subscription before deleting the account: on the website in your billing settings, or in Google Play → Payments & subscriptions for a subscription bought in the app. Deleting the account does not cancel a Google Play subscription.
What is deleted
Your sign-in details, saved lesson transcripts, chats, learning plans, progress and placement results, and your newsletter subscription. Your account record is anonymised.
What is kept, and for how long
Purchase and payment records and the cost records of past lessons are kept without your name or email address, as accounting and tax law require. To prevent misuse of free speaking minutes, we keep a one-way fingerprint of your email address together with the minutes used in the current month; it is removed after that month ends.